📦 Returns and Refunds Policy (ChefMimo.com)

This policy outlines the guidelines for returns and refunds related to digital products, subscription services, and affiliate purchases made through ChefMimo.com.

1. Digital Books (E-Books & Downloadable Guides)

Due to the instant, downloadable nature of our digital content, we maintain a strict non-refundable policy:

  • Final Sale: All purchases of digital books and downloadable recipe guides are final and non-refundable.

  • Accessibility Guarantee: If you encounter a technical issue preventing you from accessing or downloading the file after purchase, please contact us immediately. We will resolve the technical issue to ensure you receive your purchased material.

2. Monthly Subscription Service (Membership)

Our refund policy for the monthly subscription service is based on the service period:

  • Immediate Cancellation: You may cancel your monthly subscription at any time. Cancellation ensures your subscription will not renew at the next billing cycle.

  • No Refunds for Partial Months: We do not offer refunds for any portion of the current monthly billing period if you cancel mid-cycle. You will retain access to the content until the end of the paid month.

  • Refund for Renewal Error: If you are charged for a renewal after you have explicitly and timely requested cancellation before the renewal date, please contact us within 48 hours for a full refund of that specific renewal fee.

3. Affiliate Books and Products (Third-Party Purchases)

When you click on a link on ChefMimo.com to purchase a book or product from a third-party seller (e.g., Amazon, other publishers), you are completing a purchase with that external vendor:

  • Governing Policy: Purchases made through affiliate links are subject to the Return, Refund, and Shipping policies of the external vendor only.

  • Action Required: ChefMimo.com cannot process returns or issue refunds for affiliate purchases. For all issues, you must contact the third-party seller directly.


4. How to Request a Cancellation or Report an Issue

If you need to cancel your subscription or report a technical issue with a download, please contact us:

  • Email: [Insert Your Support Email Here]

  • Please include your Order Number and the details of your request.